FAQ

Background music questions, answered

Short, direct answers on licensing, multi-site rollouts, speakers, playlist refreshes, pricing and timelines.

Customers browsing a store with background music playing
Do I need a licence to play music in my business?
Yes. Playing music to customers is a public performance and needs a commercial licence. A business music service like Araya's supplies music that is cleared for commercial use, unlike a personal streaming subscription.
Can you run background music across multiple locations?
Yes. Every branch can share one brand programme or run its own, and everything is managed centrally with per-site zones, volumes and schedules.
Do you supply and install the speakers too?
Yes. Araya surveys the space, plans coverage, and supplies and installs speakers, amplifiers, players and cabling, including outdoor-rated hardware where needed.
How often does the music change?
Playlists are refreshed on a regular rotation so regular customers and staff do not hear the same tracks repeating, with seasonal and campaign programmes scheduled in advance.
How is background music priced?
Pricing depends on the number of sites, the number of audio zones per site, and whether hardware and installation are included. Araya scopes it per venue after a short discovery call.
Can we play our own promos and announcements?
Yes. In-store radio programming can drop your offers, loyalty prompts and announcements between tracks, and paging can duck the music for live messages.
How long does it take to go live?
A single site with existing speakers can go live quickly once the programme is approved; new installations depend on the site survey and fit-out schedule.

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