FAQ
Background music questions, answered
Short, direct answers on licensing, multi-site rollouts, speakers, playlist refreshes, pricing and timelines.
- Do I need a licence to play music in my business?
- Yes. Playing music to customers is a public performance. A business music service like Araya's supplies music cleared for commercial background use, unlike a personal streaming subscription.
- Can you run background music across multiple locations?
- Yes. Every branch can share one brand programme or run its own, and everything is managed centrally, zone by zone, with its own volumes and schedules.
- Do we need new speakers?
- No. The music streams from a phone, tablet or computer into the sound system you already have. In the UAE, our Dubai team can also design and install a new system as a separate project.
- How often does the music change?
- Playlists are refreshed on a regular rotation so regular customers and staff do not hear the same tracks repeating, with seasonal and campaign programmes scheduled in advance.
- How is background music priced?
- Music is priced per audio zone, per month — not per location. A zone is one independent audio area with its own music and schedule, so a small boutique is a single zone while a hotel with a lobby, restaurant and spa is three.
- What exactly counts as a zone?
- A zone is one stream playing to one area. If two rooms always play the same thing at the same time, they share a zone. If they need different music, different volumes or different schedules, each one is its own zone.
- What is included with every zone?
- A commercially cleared catalogue of 100M+ tracks and 2,500+ ready-made business playlists, drag-and-drop scheduling, an explicit lyric filter, ad-free playback, remote control from a phone or tablet, offline fallback, and central management software with staff permissions.
- Can we play our own promos and announcements?
- Yes. In-store radio programming can drop your offers, loyalty prompts and announcements between tracks, and paging can duck the music for live messages.
- How long does it take to go live?
- A single site can go live quickly once the programme is approved, streaming through the speakers already in place.
In the wild
Spaces people ask us about most
Same questions, very different rooms.
Museums 
Parks 
Malls